Sumner Physio Terms & Conditions

Access to and use of this website ("The Sumner Physio Website") which is currently accessible via the domain name of; sumnerphysio.com.au, is provided subject to these terms and conditions. By purchasing a product or service from this website and/or by completing the registration process, you expressly agree to be bound by these Terms and Conditions.

Please read our Privacy Policy, to see how we use any personal information gathered from the use of the Sumner Physio Website.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS USE OF THIS WEBSITE
CONSTITUTES FULL ACCEPTANCE OF THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY.

For purposes of this document, "Sumner Physio" shall include S.H. Physio Pty Ltd and its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Use of material on the Sumner Physio website

The information, artwork, text, video, audio, or pictures (collectively, "Materials") contained on this website are protected by copyright laws. You may only access and use the Materials for personal and/or educational purposes. You may not modify or use the Materials for any other purpose without the express written consent of the respective owners. Except as provided below, you may not reproduce, republish, post, transmit or distribute any Materials on the Sumner Physio Website.

You may print Materials on the Sumner Physio Website for personal or educational purposes only, and you must include any copyright notice originally included with the Materials in all copies. The Materials included on the Sumner Physio Website have been compiled by S.H. Physio Pty Ltd from a variety of sources, and are subject to change without notice.

All media files on the Sumner Physio Website are protected by copyright laws. You may not, under any circumstances, reproduce, record, publish, publicly exhibit, or distribute any media files made available for viewing on the Sumner Physio Website without the express written consent of the rightful owner of such materials. You may not link directly to any file located on the Sumner Physio Website without the express written consent of the rightful owner, and you should not attempt to utilise any of Sumner Physio's content as your own work.

Sites linked from the Sumner Physio website

The sites linked from the Sumner Physio Website are not under Sumner Physio's control, and Sumner Physio does not assume any responsibility or liability for any communications or materials available at such linked sites. Sumner Physio does not intend links on this website to be referrals or endorsements of the linked entities and these links are provided for user convenience only.

Disclaimer

The services, information or data (collectively, "Information") made available at the Sumner Physio Website are provided "AS IS", without warranties or guarantees of any kind. Sumner Physio expressly disclaims any representations and warranties or guarantees, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. Sumner Physio shall have absolutely no liability in connection with the services including but not limited to; any liability for damage to your computer hardware, data, information, Materials and business resulting from the Information or the lack of information available on the Sumner Physio Website.

Sumner Physio shall have no liability for:

Sumner Physio makes no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the Information or that the IInformation may be relied upon for any reason. Sumner Physio makes no warranty, representation or guarantee that the Information will be uninterrupted or error free or that any defects can be corrected.

Limitation of liability

Under no circumstances shall Sumner Physio be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Information dispalyed on this website, or from the use of the Internet generally.

Products sold on this website are available for the treatment of health ailments, as such the purchaser and/or user of such products should only use the products in conjunction with supervision and/or advice from a qualified medical practitioner or healthcare provider. Sumner Physio will under no circumstances be held liable for any illness, injury, loss or damage of any kind caused by the use or non-use of any product listed for sale on this or any of its websites.

Sale of goods and services

The products and services offered for sale on this website by Sumner Physio are only available to individuals capable of entering into legally binding contracts. The products and services are not available to persons under the age of 18 years old or who, for whatever reason, are incapable or are legally prohibited from entering into binding contracts. The products sold on this website are available for the treatment of health ailments, as such the purchaser/user of such products should only use the products after:

Item descriptions, sizes and colours

We try to display the colours of our products as accurately as possible. However, the actual image colours you see will depend on your monitor display settings which cannot be controlled by this website or Sumner Physio.

Purchase of goods

Any order placed by you via this website constitutes an offer by you to Sumner Physio to purchase a particular product or service for the price (including the delivery and other charges) specified on this website at the time you place your order.

Sumner Physio reserves the right to accept or reject any offer/order for any reason, including, but not limited to, the unavailability of any product, an error or omission in the price or the product description, or an error in your order. No binding contract shall be formed unless Sumner Physio communicates to you that it has accepted your order and payment of the purchase price has been confirmed (see below for provisions relating to retention of title).

Advertised prices for products and services, delivery and other charges are quoted in Australian dollars ($AUD) and include Goods and Services Tax (GST). They are current at the time they are published but may change at any time at the complete discretion of Sumner Physio and all items are subject to availability.

Delivery

Sumner Physio retains title to the products you order until you have made payment in full for those products. While all efforts are made to ensure safe and timely delivery, all purchases are subject to a delivery contract. Consequently, the risk of loss of or damage to products passes to you upon our delivery of the products to the delivery contractor. Insurance is available at an extra cost to the purchaser.

Returns, exchanges and refunds

Due to the personal nature of the products sold on the Sumner Physio website, no returns, exchanges, refunds, credit or replacements are offered if you have changed your mind about the product, make an incorrect choice, or failed to verify and accurately provide information when placing an order. Some products may at times be returned or exchanged if the item shows symptoms of a failure, or is discovered to be broken when first taken from its packaging. Sumner Physio will only provide refunds in the form of refund credits held in your website account and under the conditions set out under our Terms and Conditions.

If you believe that you have recieved an item that is damaged or defective you can contact our office on 07 3279 3871. A Sumner Physio customer service member will provisionally determine whether the product is viable for return and we will arrange to replace the product where ever possible. Refund credits will only be offered where a replacement product can not be provided.

Where Sumner Physio has provisionally determined that a Product is returnable, return shipping must be arranged by the purchaser. If a product is deemed by Sumner Physio to be NOT RETURNABLE, Sumner Physio may at the absolute discretion of the management refuse to replace or refund the product.

When a Product is returned it becomes the property of Sumner Physio. If your item has been replaced, the replacement product then becomes your property. Sumner Physio and each manufacturer reserve the right to test any returned product. If the condition of the product was misrepresented by the customer, Sumner Physio may impose a $35 handling and administration fee and the product may then be deemed NOT RETURNABLE.

When a replacement product is arranged: A replacement for the same product that you ordered will be shipped to you at our expense after we have received your returned item. The delivery time for the replacement product will be the same as stated for the original product. Replacement products are provided with the same Limited Warranty as the original product.

When refund credits are arranged: The refund credit amount will include all shipping and associated costs for the product. No refund credits will be authorised until Sumner Physio has received the ordered product from you. We will only cash-out refund credits by a cheque sent to your mailing address. To redeem refund credits please contact our office on 07 3279 3871.

Copyright notice

Copyright © 2007 S.H. Physio Pty Ltd and/or its licensors, all rights reserved.

This document was last updated: 19th February 2008.